BIKERGUARD d.o.o., Ulica Ane Ziherlove 10., 1000 Ljubljana, Slovenia, Europe at info@bikerguard.com, and its data protection officer reachable at info@bikerguard.com (hereinafter: "the company," "we," "us," or "our") is the owner and provider of https://bikerguard.com (hereinafter: "website" or "site"), in connection with which it processes certain website visitor information and personal data as the controller of personal data. One of the ways this is done is through the use of "cookies", whereby small text files are stored on the website visitor's computer. We use cookies only to read the information that was stored on your hard drive by the cookie that had been placed there in connection with our website or our partners' websites. The exact list of such cookies and their functions are given below.
1. General information about cookies
1.1 What are cookies?
"Cookies" are a technology used by modern websites to collect and store certain settings and technical information of the website visitor, with which it is possible to identify certain characteristics of an individual visitor. This information reveals, among other things, when and how visitors use the website, and allows the company to continually improve its site. The use of cookies is a common and widespread practice of many modern websites.
The company can also use its own cookies and the cookies of its advertising partners to advertise its products and services to relevant visitors elsewhere on the Internet (i.e. not just on its own website), whereby the company does this only when granted the consent of an individual visitor to install optional cookies that are provided to the company by its advertising partners.
Agreeing to the installation of cookies can also offer you certain advantages as a visitor, such as saving your settings, filling out various forms with pre-prepared entries, better adaptation of the website to your device or your needs, etc.
2. Permission for installing cookies
When visiting our website a pop-up window will notify you that with the exception of installing our necessary cookies that are required for the normal operation of our website (e.g. cookies for saving your settings, adjusting the display dimensions of the website to your device, etc.):
- installing optional cookies is only done after obtaining the explicit consent of the visitor (clicking on the "allow non-necessary cookies" or "allow analytical cookies" button / "allow advertising cookies" buttons (as the case may be) when visiting the website for the first time), and
- is under the complete control of the visitor, since the visitor may also configure their browser in order to restrict or disable the storage of cookies,
whereby the installed cookies can also be removed at any time, in accordance with the instructions below.
Do not click the buttons for installing individual types of cookies when visiting our website if you do not wish cookies to be installed on your device. Should you wish to remove the cookies that might previously have been installed, please follow the procedure laid out below.
3. List of cookies used on bikerguard.com
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be switched off.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| XSRF-TOKEN | bikerguard.com | Security token that protects against cross-site request forgery (CSRF) attacks | Session |
| bikerguard_session | bikerguard.com | Maintains your session state (login, cart contents, language preference) | 120 minutes |
| cookie_consent | bikerguard.com | Remembers your cookie consent preferences | 365 days |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalisation.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| locale | bikerguard.com | Stores your preferred language (English, Slovenian, or German) | Session |
| currency | bikerguard.com | Stores your preferred display currency | Session |
3.3 Analytical Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are only installed with your explicit consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number as a client identifier | 2 years |
| _ga_* | Google Analytics | Used to persist session state | 2 years |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
| _gat | Google Analytics | Throttles the request rate to Google Analytics | 1 minute |
3.4 Marketing / Advertising Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are only installed with your explicit consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Facebook (Meta) | Used by Facebook to deliver advertisements and measure their performance | 3 months |
| _fbc | Facebook (Meta) | Stores the last ad click identifier | 2 years |
| fr | Facebook (Meta) | Used by Facebook to deliver, measure and improve advertising relevancy | 3 months |
3.5 Payment Processing Cookies
These cookies are set by our payment processors when you proceed to checkout. They are strictly necessary for secure payment processing.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __stripe_mid | Stripe | Fraud prevention and detection | 1 year |
| __stripe_sid | Stripe | Fraud prevention and detection | 30 minutes |
3.6 Security Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| cf_clearance | Google Turnstile (Cloudflare) | Provides bot protection and spam prevention on forms | 6 months |
4. How to manage and delete cookies
You can manage and delete cookies through your browser settings. Here is how to do it in the most popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that disabling certain cookies may affect the functionality of this website.
5. Local Storage
In addition to cookies, our website uses your browser's local storage to enhance your experience. Local storage data remains on your device and is not transmitted to our servers. We use local storage for:
- Checkout form data - temporarily saves your checkout form entries so you don't lose them if you navigate away. This data is automatically deleted upon successful order completion.
You can clear local storage data at any time through your browser's developer tools or site settings.
6. Data Protection Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access - you can request a copy of your personal data
- Right to rectification - you can request correction of inaccurate data
- Right to erasure - you can request deletion of your personal data
- Right to restrict processing - you can request limitation of data processing
- Right to data portability - you can request your data in a machine-readable format
- Right to object - you can object to the processing of your personal data
To exercise any of these rights, please contact us at info@bikerguard.com.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Order data: retained for 36 months after the last order, then anonymised
- Account data: retained until you request deletion
- Cookie data: retained according to the durations specified in the cookie table above
- Payment data: we do not store credit card numbers, CVV codes, or expiry dates - all payment processing is handled securely by our payment providers (Stripe, Cloudflare)
8. Changes to this policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Last updated: April 4, 2026
BIKERGUARD d.o.o.
Ulica Ane Ziherlove 10.
1000 Ljubljana, Slovenia
Email: info@bikerguard.com